Frequently asked questions

Questions? Answered.

15 straight answers to what brands ask us before the first call — from timelines and pricing to who owns the work.

01 · Topic

Getting started

What we do, and how a project begins.

3 questions
  • Four things, under one roof: digital marketing (Meta and Google ads, SEO, social), AI video ads, websites and online stores, and Android & iOS apps. Take one service, or let us run the whole funnel — from the first ad to the finished product.

    • Digital marketing
    • AI video ads
    • Websites
    • Apps
    Still unsure? Ask a follow-up
  • Book a free 15-minute strategy call. We learn your brand, buyers and goals, then send a clear plan with a fixed quote and timeline within 48 hours. Nothing starts until you've signed off on that plan.

    • Free 15-min call
    • Fixed quote in 48 h
    Still unsure? Ask a follow-up
  • Our studio is in Jaipur, Rajasthan, and we work with brands across India and abroad. Calls happen on your schedule, whatever your time zone, and you get progress updates every week.

    • Jaipur studio
    • Weekly updates
    Still unsure? Ask a follow-up

02 · Topic

Timelines

How long things take, and how changes work.

2 questions
  • AI video ads usually deliver in 3–5 business days from an approved script, and ad campaigns go live within a week. Websites take 2–4 weeks and apps 6–12 weeks, depending on scope. We confirm the exact dates before kickoff — and then we hit them.

    • AI video · 3–5 days
    • Ads · live in 7 days
    • Websites · 2–4 weeks
    • Apps · 6–12 weeks
    Still unsure? Ask a follow-up
  • Two structured revision rounds on every deliverable, included in the quote. Notes are handled per shot with timecodes, and revised cuts come back within 48 hours.

    • 2 rounds included
    • Re-cuts in 48 h
    Still unsure? Ask a follow-up

03 · Topic

Pricing & payments

Quotes, plans, GST and refunds.

4 questions
  • Fixed quotes, agreed after a free 15-minute scoping call. Ads are priced per deliverable, ad management as a monthly fee, and websites and apps per project with milestone payments. Bundling services always costs less than hiring separate vendors.

    • Fixed quote
    • Milestone payments
    Still unsure? Ask a follow-up
  • Prices are before 18% GST, which is added on the invoice. Ad spend is separate and paid directly to the platform.

    • +18% GST on invoice
    Still unsure? Ask a follow-up
  • If you don't like the scripts, you get a 100% refund before we produce anything. If you don't like the finished ads, we redo the whole pack once, free.

    • 100% refund on scripts
    • One free redo
    Still unsure? Ask a follow-up
  • Yes. Upgrade any time; downgrade or cancel with 30 days' notice. Growth and Scale may carry a 3-month commitment, agreed upfront.

    • Upgrade any time
    • 30 days' notice
    Still unsure? Ask a follow-up

04 · Topic

Ads & ad spend

Ad budgets, accounts and what we test.

2 questions
  • Your ad budget goes straight from your card to Meta; we charge a separate management fee. We set up the pixel and Conversions API, build and test the campaigns, and send a weekly report on spend, leads and ROAS. You keep full ownership of the ad account.

    • Ad spend paid to Meta
    • Weekly report
    • Ad account stays yours
    Still unsure? Ask a follow-up
  • A different angle — a new hook, story or promise — not the same ad with a new colour or headline. Meta's delivery now rewards genuinely different creatives, so we count concepts, not variations.

    Still unsure? Ask a follow-up

05 · Topic

AI video

How AI-made ads stay believable.

2 questions
  • That's the whole job. Every frame goes through a human pass — direction, continuity checks and a proper colour grade — before you ever see it. If a shot reads as “AI”, it doesn't ship.

    • Human pass on every frame
    • Colour-graded
    Still unsure? Ask a follow-up
  • They're AI-generated UGC-style videos, directed and edited by us. If you need real creators on camera, we'll quote that separately.

    Still unsure? Ask a follow-up

06 · Topic

Websites & apps

What we build with, and what you keep.

2 questions
  • Modern, proven stacks: Next.js or Shopify for websites and stores, React Native or Flutter for Android and iOS apps from one codebase. Everything is fast, SEO-ready and handed over with source code, documentation and admin access.

    • Next.js · Shopify
    • React Native · Flutter
    Still unsure? Ask a follow-up
  • You do — all of it. Videos ship with full commercial usage rights, ad accounts stay in your name, and websites and apps are handed over with source code, domains and logins. No lock-in, no licence renewals.

    • Full usage rights
    • Source code handed over
    • No lock-in
    Still unsure? Ask a follow-up

Still have a question?

Ask us on a free 15-minute call — a person replies, not a bot.