Frequently asked questions
Questions? Answered.
15 straight answers to what brands ask us before the first call — from timelines and pricing to who owns the work.
01 · Topic
Getting started
What we do, and how a project begins.
Four things, under one roof: digital marketing (Meta and Google ads, SEO, social), AI video ads, websites and online stores, and Android & iOS apps. Take one service, or let us run the whole funnel — from the first ad to the finished product.
- Digital marketing
- AI video ads
- Websites
- Apps
Book a free 15-minute strategy call. We learn your brand, buyers and goals, then send a clear plan with a fixed quote and timeline within 48 hours. Nothing starts until you've signed off on that plan.
- Free 15-min call
- Fixed quote in 48 h
Our studio is in Jaipur, Rajasthan, and we work with brands across India and abroad. Calls happen on your schedule, whatever your time zone, and you get progress updates every week.
- Jaipur studio
- Weekly updates
02 · Topic
Timelines
How long things take, and how changes work.
AI video ads usually deliver in 3–5 business days from an approved script, and ad campaigns go live within a week. Websites take 2–4 weeks and apps 6–12 weeks, depending on scope. We confirm the exact dates before kickoff — and then we hit them.
- AI video · 3–5 days
- Ads · live in 7 days
- Websites · 2–4 weeks
- Apps · 6–12 weeks
Two structured revision rounds on every deliverable, included in the quote. Notes are handled per shot with timecodes, and revised cuts come back within 48 hours.
- 2 rounds included
- Re-cuts in 48 h
03 · Topic
Pricing & payments
Quotes, plans, GST and refunds.
Fixed quotes, agreed after a free 15-minute scoping call. Ads are priced per deliverable, ad management as a monthly fee, and websites and apps per project with milestone payments. Bundling services always costs less than hiring separate vendors.
- Fixed quote
- Milestone payments
Prices are before 18% GST, which is added on the invoice. Ad spend is separate and paid directly to the platform.
- +18% GST on invoice
If you don't like the scripts, you get a 100% refund before we produce anything. If you don't like the finished ads, we redo the whole pack once, free.
- 100% refund on scripts
- One free redo
Yes. Upgrade any time; downgrade or cancel with 30 days' notice. Growth and Scale may carry a 3-month commitment, agreed upfront.
- Upgrade any time
- 30 days' notice
04 · Topic
Ads & ad spend
Ad budgets, accounts and what we test.
Your ad budget goes straight from your card to Meta; we charge a separate management fee. We set up the pixel and Conversions API, build and test the campaigns, and send a weekly report on spend, leads and ROAS. You keep full ownership of the ad account.
- Ad spend paid to Meta
- Weekly report
- Ad account stays yours
A different angle — a new hook, story or promise — not the same ad with a new colour or headline. Meta's delivery now rewards genuinely different creatives, so we count concepts, not variations.
Still unsure? Ask a follow-up
05 · Topic
AI video
How AI-made ads stay believable.
That's the whole job. Every frame goes through a human pass — direction, continuity checks and a proper colour grade — before you ever see it. If a shot reads as “AI”, it doesn't ship.
- Human pass on every frame
- Colour-graded
They're AI-generated UGC-style videos, directed and edited by us. If you need real creators on camera, we'll quote that separately.
Still unsure? Ask a follow-up
06 · Topic
Websites & apps
What we build with, and what you keep.
Modern, proven stacks: Next.js or Shopify for websites and stores, React Native or Flutter for Android and iOS apps from one codebase. Everything is fast, SEO-ready and handed over with source code, documentation and admin access.
- Next.js · Shopify
- React Native · Flutter
You do — all of it. Videos ship with full commercial usage rights, ad accounts stay in your name, and websites and apps are handed over with source code, domains and logins. No lock-in, no licence renewals.
- Full usage rights
- Source code handed over
- No lock-in